SMS will supervise & facilitate the proper tracking of guests and members,
treatment records, cash flow, analyze all operating costs on a unit basis and ensure the integrity of the revenue stream.
We will provide all administration duties as well as courteous,
friendly, helpful and professional assistance to all guests and members at all times. SMS will supervise all daily Spa treatments,
staff training, hygiene, maintenance, product control, promote retail sales, staff schedules along with creating and maintaining
a unique Spa environment and experience.
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SMS has the expertise and resources to quickly, and flawlessly address your Spa needs. We offer the total turn-key
Spa solution.
SMS will oversee the Spa component of your operations. Spa management requires specialized and technical expertise.
We believe we will be able to reduce corporate fixed labor and increase your financial success of your Spa.
SMS will create business definition by identifying and articulating a customer driven, profit-oriented business strategy
that makes optimum use of your company's strengths.
SMS will research a competition analysis and define who is your main competition, what advantages do you have over
your competition.
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SMS will position your Spa in the market by identifying a market niche for the Spa, taking into consideration price,
promotion, distribution, packaging, competition, and marketplace needs.
SMS's Strategic Facility Programming - deals with identifying the who, what, where, why, when and how of developing
a facility management strategy that will support the long-range business goals and objectives of the space user.
SMS understands and will establish the key components of financial management.
SMS will establish a retail sales plan.
SMS will formulate and implement a marketing plan.
SMS will develop all operating procedures and administration plan.
SMS will master your day-to-day challenges with ease.
SMS will maximize your bookings for the week.
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SMS will develop a pre-opening budget and develop pre-opening and operational financial projections.
SMS will assist with recruiting to ensure quality applicants.
SMS will provide quarterly reviews and performance evaluations
SMS will establish weekly meetings
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SMS will minimize turnover.
SMS will maintain a satisfied and challenged staff.
SMS will create manuals for the five major departments of the Spa.
SMS will provide programming for annual budget and a checkbook system.
SMS will provide continue training and education for the staff.
